1.Introduction
Proxpert Legal Solutions (“Proxpert Legal”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard yourinformation when you visit our website, interact with our services, orcommunicate with us.
This policy applies to all visitors, clients, and users who access our website or engage our legal services. By accessing or using our website, you agree to thecollection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following categories ofpersonal information:
a) Information You Provide Directly
• Full name
• Email address
• Phone number
• Company or organization details
• Information submitted through consultation booking forms
• Information shared during consultations or inquiries
b) Payment Information
If you book consultations through our website, payments may be processedthrough third‑party payment providers such as PayPal or other integrated payment gateways. Proxpert Legal does not store full credit or debit card details.
c) Automatically Collected Information
When you visit our website, we may automatically collect certain technicalinformation including:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Referring website
This information helps us understand how users interact withour website and improves user experience.
3. How We Use Your Information
We use your personal information for the following purposes:
• To provide legal consultancy and advisory services
• To schedule and manage consultation bookings
• To process payments for services
• To respond to inquiries and client communications
• To send administrative information such as confirmations and updates
• To improve the performance and functionality of our website
• To comply with legal and regulatory obligations
• To protect our legal rights and prevent misuse of our services
4. Legal Basis for Processing
Where applicable, we process personal data based on:
• Your consent
• Performance of a contract (for example, providing legal services)
• Compliance with legal obligations
• Legitimate business interests such as improving services and maintaining website security
5. Sharing of Information
We do not sell or rent your personal data to any entity. However, we may share information with trusted third partieswhere necessary, including:
• Technology providers that support our website operations
• Scheduling platforms used for booking consultations
• Payment processors that facilitate secure transactions
• Professional advisors where required for legal compliance
• Authorities or regulators where disclosure is required by lawAll third‑party providers are expected to maintainappropriate confidentiality and data protection standards.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. We guarantee the security of our transmission or storage systems but cannot guarantee security of third party tools. Users should exercise caution when sharing information through third party platforms.
7. Data Retention
We retain personal information only for as long as necessary to:
• Provide legal services
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements
Where information is no longer required, it will be securely deleted or anonymized.
8. International Clients
Proxpert provides legal services to clients both within and outside Uganda. By submitting your personal information through our website, you acknowledge that your information may be processed in jurisdictions where our service providers operate, subject to appropriate safeguards.
9. YourRights
Depending on applicable laws, you may have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Object to certain uses of your data
Requests may be submitted using the contact information provided below.
10. Cookies and Website Analytics
Our websitemay use cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. You may configure your browser settings to refuse cookies; however, some features of the website may not function properly without them.
11.Third‑Party Links
Our websitemay contain links to third‑party websites or services. We are not responsiblefor the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of those websites before submitting personal information.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. The updated version will beposted on this page with the revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact:
Proxpert Legal Solutions
Email: admin@proxpertlegal.com
Tel: +256-75469303
We will make reasonable efforts to respond to privacy-related inquiries promptly.